On-Line Help
This page of Frequently Asked Questions (and answers) should help you get started if you have a question. If you would like to discus anything here further, or if your question is not answered here, please feel free to contact us! Most support requests are answered withing a few hours. We're here to help - so just let us know how we can!
Hosting
Why do I need a host?
Aren't there "free hosts"?
How much does a host cost?
Does it matter what kind of host I use?
Can you host my web site for me?
Search Engines
Will you register my new web site with the search engines?
Once my web site is registered with the search engines, will
everybody be able to find it?

Do you have to keep reregistering with search engines?
What are "meta tags" and "keywords"?
Domain Names
How do I get www.MyOwnName.com?
Will you register my domain name for me?
Do I have to have my own domain name?
How much does it cost to register a domain name?

Miscellaneous
How do I get one of those little icons next to the URL in the address bar?


Why do I need a host?
Your web site consists of a set of computer files. In order for people to view those files, from anywhere in the world, at any time of day, they must be placed on a computer that is on 24 hours a day, seven days a week. This computer is called the "host".

Hosting companies rent space on their computers for you to store your web site files, so that they may be viewed at any time.

Aren't there "free hosts"??
There are free hosts. For some types of sites, these free hosts are a workable solution. The largest drawback to using a "free host" is that they generally place advertising on your website, in exchange for the free hosting. If you don't mind advertisements and pop-up ads on your web site, a free host may work well for you. Other considerations when using a free host are:

 -
You probably won't be able to use your own Domain name (www.YourName.com).
 - Free hosts usually don't support advanced web development applications.

If you aren't sure if your web site will require specific server/host technology, just ask us!

How much does a host cost?
Fees for hosting vary widely, depending on how much space you need, and what technology you need the host to be capable of. In general, most hosting plans cost about $240/year. If Kaleidoscope Webs develops or maintains your website, we will host your site for as little as $149/year, including registration of your domain name. For more details, please see our Hosting Packages.

Does it matter what kind of host I use?
If your web site is developed with advanced technologies, it may require certain features be installed on the host computer. If the web site we develop for you has such features, we will be sure to let you know of any special hosting requirements that you should consider.
What if I don't host with Kaleidoscope Webs?
No problem! We would still be happy to set up a host for your new site. We will discuss all of the requirements that your host should have, and propose a solution to you. We will get your full approval before we contract any hosting service on your behalf. We will usually pay the initial setup fees to the host, to complete the setup, and will bill you for the exact cost directly. After that, the hosting company will bill you directly for further installments.

How do I get one of those little icons next to the URL in the address bar?
Those little icon are called Favicons. Favicons are special graphic image files that display ONLY on computers using Internet Explorer. Favicons are a great way to brand your logo, but they can be unpredictable. Here are a few things to know:
  • The Favicon will only display once the page has been bookmarked.
  • If the page has already been bookmarked on your computer, it can be tricky to get the Favicon to display.
  • Even if *you* don’t see the Favicon, there is a good chance that many of your visitors who bookmark the page will.
  • We will design and install a custom Favicon on any site that we develop at no additional charge.
Will you register my new web site with the search engines?
Yes. We will register your web site with the top 25 search engines as part of our standard web development package.


Once my web site is registered with the search engines, will everybody be able to find it?
Not necessarily. Search engines are tricky. Simply submitting your site to the search engines does not guarantee that they will be added. Beyond that, once your site is added, it will not necessarily come up on a search for that product name right away - or (worst case) ever! Most search engines look for sites based on popularity. Until your site is a popular choice from a search, it will not usually be "found" often by search engine. It's a *great* idea to list your site with the search engines, and to include keywords in the code for your page. However, you should not rely solely on search engines to publicize your site.

Do I have to keep re-registering my web site with search engines?
Not necessarily. Search engines are tricky. Simply submitting your site to the search engines does not guarantee that they will be added. Beyond that, once your site is added, it will not necessarily come up on a search for that product name right away - or (worst case) ever! Most search engines look for sites based on popularity. Until your site is a popular choice from a search, it will not usually be "found" often by search engine. It's a *great* idea to list your site with the search engines, and to include keywords in the code for your page. However, you should not rely solely on search engines to publicize your site.

What are "meta tags" and "keywords"?
"Meta tags" and "keywords" are hidden text that should be programmed into all of your web page that search engines use to find your web site. When the search engine "robot" looks at your page, it checks your meta tags and key words against the search criteria that the "searcher" requested, to see if your site matches a search. If it does, it will show your web site on the searcher's results page.


How do I get www.MyOwnName.com?
Domain names (www.YourName.com) must be registered with Internic, the governing body for Domain name registration. There are many companies that provide Domain name registration services. All you need to do is provide the registration company with some basic information, and pay the appropriate fees, and they will register your domain name.

Will you register my domain name for me?
Absolutely. If you prefer that we hand all of the details, we will register your domain name for you at no additional charge. Also remember that if you host your site with Kaleidoscope Webs, we will register your domain name for free!

Otherwise, you should provide us with the exact name that you would like to register, and the length of time that you want to register the name for (i.e. 2 years, 5 years, etc.). We will find the least expensive registration service for your name choice, and bill you only the exact fees charged by the company for registering your domain name.

Do I have to have my own domain name?
No. If you use a free host, your domain name is often a combination of the service name and your user name. For example, a site hosted at GeoCities might be "www.geocities.com/username/".

For most business and professional web sites, it is highly recommended to obtain your own domain name. Using your own domain name lends a professional touch to your web site, and makes your business appear more organized and official to your visitors.

How much does it cost to register a domain name?

Domain name registration fees are payable on an annual basis. The yearly fee for keeping your name registered is from $10-32.00, depending on the name you select and the company that you use to register it. These fees are paid to Internic, the governing body of domain name registrations.

Also remember that if you host your site with Kaleidoscope Webs, we will register your domain name for free!


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